Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Hello, I have a question regarding thumbnails on the Media player app. I am using a WD external hard drive connected by USB to A Roku 2 XS. All the video files are mp4, but I only get the generic video icon. Am I doing something wrong or is there a setting I can change? Thank you for any help.
"hmullins" wrote: Thanks for the info. but I must admit I am not quite sure I understand. Do I need to rename my video files? Thanks
No you do not rename the video files. You create a JPG graphic file that contains the thumbnail image you wish to display and give it the identical name as the movie file. Movie file: Forest Gump.mp4 Thumbnail: Forest Gump.jpg