Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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CrusaderRabbit
Level 8

Roku Media Player App Issues

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I am having issues playing audio files using Roku Media Player from the Streambar Pro and my two other Roku Ultras. The symptoms are the same for all three devices: from an album, one or two songs play, and then it stops.

If I click on the screen, I can get it to start the next song but then after a couple of songs, the same issue; it stops. No error msgs or freezing, it just stops playing at the end of a song.

There are no issues using the media player for movies; it works great. I have a Roku M1000 that I use on my balcony and it has no issues playing the same albums from the same DLNA Servers?

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renojim
Community Streaming Expert

Re: Roku Media Player App Issues

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If you search you'll find dozens of complaints about RMP one of which is the two song limit.  There is no solution.  Roku seems disinterested in fixing RMP.  I've been suggesting My Music as an alternative for music.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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renojim
Community Streaming Expert

Re: Roku Media Player App Issues

Jump to solution

If you search you'll find dozens of complaints about RMP one of which is the two song limit.  There is no solution.  Roku seems disinterested in fixing RMP.  I've been suggesting My Music as an alternative for music.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

CrusaderRabbit
Level 8

Re: Roku Media Player App Issues

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Thanks for the feedback.  At least now I know it's not just me.

 

One thing I have discovered after posting... if you turn the screensaver off, it will play all of the tracks of an album?  Go figure.  It's just easier for me to use my old Roku M1000 which plays music just fine.

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CrusaderRabbit
Level 8

Re: Roku Media Player App Issues

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Tried the My Music as suggested.  Works fine... except it evidently has a limit on the number of tracks it can read/support?  With over 1800 albums and 34,000+ tracks, it only reads up to about 318 albums.  Since the M1001 works and I have found the trick to getting RMP to play on my newer devices... I'll just live with what I have.

 

Thanks again...

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