Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDale
Level 8

Roku Media Player 4.1.1541 released

Changes:
Adds ALL as an alternate filter. You no longer need to pick Audio, Video, or Audio to see files.
Improved bookmarks so that bookmarks are retained longer.
Bookmarks work better now when you have multiple USB devices. Make sure your USB devices have different volume labels.
Add .ogg/vorbus audio file support (requires firmware 7.6)
You can now always "restart from beginning" when playing music files.
Minidlna: support for thumbnails of video files added.
Added display of filetype/container info to audio and video springboard screen.
Added photo container info for images.
Firmware 7.6 fixes a .flac streaming problem. however when streaming flac, they can only be started from the beginning.
Fixed .hls file playback from http file server.

playlist .m3u changes:
If extension is not recognized assume .mp3
http entries in a .m3u file that end in "/" trigger the httpfile client module and add that entry as a httpfileserver volume. Only available if your Roku has a usb port though. This httpfileclient is in beta test only. The http-volume is not remembered if you exit Roku Media Player.

This new RMP is available on all firmware versions except 3.1 and earlier.

Rokudale
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33 Replies
roninpawn
Level 7

Re: Roku Media Player 4.1.1541 released

There is something wrong with the color profile and dynamic range in this build.

Contrast is crushing any subtle darkness to absolute black, overexposing brightness, and even color is off. I'm in video production and I watch my edited work back almost daily through the Roku Media Player on my Sharp-brand Roku TV so it jumped out at me immediately. I spent a few minutes flipping through the TV's settings wondering if I'd somehow accidentally changed something, but no... It's the app and it's the 1541 build. All other Roku 'channels' are fine.

I would guess a 709 color profile with possibly a change in dynamic range (partial/full) are collectively causing this? Just a shot in the dark there. But whatever it is, the luma values are being crushed to literally unwatchable levels in dark scenes. I'll add that I use a pure red color card at the open of all my edits that appears orange-tinted and slightly muted after today's patch. But with the luma values like this, it's hard to talk color more than to say: it isn't right!

These are H264 .mp4's rendered through Adobe Media Encoder 2017 at 1080p, 60fps, variable bit rate, 20Mbps max/target.
Until this patch, my exports have always come through Media Player with the same contrast and color as my reference monitor. (I'm not imagining it.)

If you need to wait and see if others report the issue before addressing it, is there any way for me to rollback to the last build so I can keep using the app? It's important to me that I be able to review my edits on a consumer television.

Thanks.
P.S: The app definitely seems quicker to respond in the latest build. So good work, there.
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rockou
Level 7

Re: Roku Media Player 4.1.1541 released

My .AVI files work again and also video from iphones or ipads are turned correctly now again (last version had them upside down)
4K HDR TV: Samsung UN60KS8000
4K HDR Receiver: Yamaha RX-V381
4K HDR blu ray: Samsung UBD-K8500
4K HDR streamer: Roku Ultra (2016 model)
4K HDR Gaming: Xbox One X
4K HDR DVR: Directv Genie HS17-500 w/ C61K mini client
Cables: Amazon Basics 18Gbps HDMI
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mike_s
Level 8

Re: Roku Media Player 4.1.1541 released

Can we please get sort by date/time? Right now, you can only sort alpha (and reverse), so it can be a lot of scrolling to get to recently added stuff. I'd like to sort so the most recent additions appear first.  RMP obviously knows the file date - it's shown in the bubble when you hover over a file. It's just a matter of adding it as a sort option.
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RokuDale
Level 8

Re: Roku Media Player 4.1.1541 released

@roninpawn - the issues you are seeing are firmware related and not RMP app related, please start a new thread and make sure you include roku model and firmware version.
@rockou - those are also likely the result of firmware changes and not specific to RMP
@mike.s - that is still on the request list, sorting by date.
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roninpawn
Level 7

Re: Roku Media Player 4.1.1541 released

"RokuDale" wrote:
@roninpawn - the issues you are seeing are firmware related and not RMP app related, please start a new thread and make sure you include roku model and firmware version.

Link to new thread: https://forums.roku.com/viewtopic.php?f=28&t=101718
Since I'm here, might as well report a long standing bug in RMP's UI. Maybe only a problem on slower responding Roku's... Selecting a folder to open in navigation does not go to the folder highlighted, it goes to the folder that last updated the text-bubble pop-up below the folder. So once a user is familiar with their directory structure and gets fast with navigation on the remote: You can start on the 'Music' folder (for example), left-arrow once to highlight the Videos folder and press okay - quicker than the text bubble updates - (which is about a half-second affair on my Roku TV -- no small delay), and you'll end up in the Music folder instead of the Videos folder that you've highlighted.
Reproducible across all folder structures in the UI below "Media Device" selection.
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RokuDale
Level 8

Re: Roku Media Player 4.1.1541 released

Thanks for the report. It is a known problem in the firmware that controls the grid screen. It is the firmware that tells RMP what gets selected. I know it's frustrating.
rokudale
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Macfitz
Level 7

Re: Roku Media Player 4.1.1541 released

I have a Roku TV 5110XTCL Model 40FX3800.  I am using software v 7.5.0 build 4111-08.  Roku Media Player v 4.1.1541.  I am having trouble resuming and fast forwarding through my video files (specifically mkv and mp4 files) as of today.  I have not checked any other file types.  I have these files on a PC on my Homegroup network and have never had a problem before.  Today I tried to start a 2.5 hour movies that I have already watched 1.5 of and I cannot resume where I left off or FF to the proper location.  I know the file does nit have an issue because I have watched the first 1.5 over 4 or 5 sittings.  What's my next move?  Thanks  BTW - I am having the same issue on 2 Roku 4 boxes I have attached to other TVs.
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RokuDale
Level 8

Re: Roku Media Player 4.1.1541 released

What dlna server are you running on your PC?
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Macfitz
Level 7

Re: Roku Media Player 4.1.1541 released

I don't know.  How do I find that out?    I keep videos on 2 PC's and a laptop and I have the same problem with all of them, not being able to resume or FF.  I haven't changed anything in my environment in ages.  They are, all 3 computers, running Windows 10.  I am running a wireless home network, media streaming is turned on for all 3 machines. 
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