Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Zelf24
Level 7

Roku LiveStream Channel "Watch Live" Broken Lately...

Hello all,

Just wanted to report that in the last two weeks, when you select the  "Watch LIVE" option within any account on the Roku Livestream app, the Livestream channels enter an indefinite "Loading" state, and eventually time-out with no result.  Previously recorded video loads as it always has on these channels.  I have also verified that it is not the channel provider, as these "live" LiveStream events stream correctly via computer and http://www.livestream.com.  Something appears to have broken within the Roku Livestream app.  Basic troubleshooting has involved rebooting the Rokus, as well as deleting and re-adding the Roku Livestream Channel, with no success.  I have confirmed this behavior on a Roku 3 and a Roku Express +, so it is not player-specific, but specific to the overall Livestream Roku app itself.
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