Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 
Itismelucy
Level 7

Roku Issues - "content unavailable", channels crashing

I am having a few issues with Roku. I am getting "content unavailable" error when trying to watch shows on some channels. Videos won't play, it looks like it will play but goes to the next episode thumbnail and a countdown of when the next episode will start and never does. It keeps going to a new thumbnail and time countdown. This has been occurring on Bravo, Fox, E! And other channels. I purchased a new Samsung tv a month ago and the "content unavailable " suddenly appeared. The days, months, years before the new tv, those channels worked flawlessly on a 10 yr old LG tv. I did have the HDCP error on the LG, a new switch helped with that issue until we purchased the new Samsung. I just got the update a few days ago and channels close out/crash in the middle of an episode. I am also getting "check your internet" error on the BBCAmerica channel. Is it my tv or the Roku? Unfortunately, not many tv apps on my Samsung to switch to. Netflix is the only app that seems to be working with no issues.
0 Kudos