Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku Express Kicks to Homescreen

Hello. I recently received a new Roku Express as a gift and I’ve only had it for about 24 hours. The device will run a streaming channel for less than 5 minutes and then the channel will close by itself and return to the home-screen. This has happened on every channel I’ve used apart from Spotify. I tried to troubleshoot myself. I’ve removed a channel, restarted the device, and reinstalled the channel. Didn’t work. I’d really appreciate some help, thank you. 

1 Reply
Level 10

Re: Roku Express Kicks to Homescreen

Happens on all my channels on my new Ultra as well. Usually a dozen or so times per night.