Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jennette13
Level 7

Roku Channel

How do I prevent the Roku Channel from automatically being added to my channel lineup every few days? No matter how many times I delete it, they bring it back--sometimes automatically starting a movie that I never selected. It's pretty shady on Roku's part. 

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4 Replies
renojim
Level 21

Re: Roku Channel

Do you have multiple Rokus linked to your account?  Check at https://my.roku.com/account  Any channels added to or deleted from one Roku will be added to or deleted from all Rokus linked to that account.

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jennette13
Level 7

Re: Roku Channel

No I do not have multiple accounts. I suspect this is a marketing scheme by Roku.

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atc98092
Level 21

Re: Roku Channel


@jennette13 wrote:

No I do not have multiple accounts. I suspect this is a marketing scheme by Roku.


He didn't ask about multiple accounts. If you have multiple Roku devices, adding it to one adds it to all. 

But it's also certainly possible that Roku adds it back in. If you don't use it, move it to the bottom of your home screen (press * and select move) and it's out of sight. If it's taking up memory your Roku needs for other channels, the code will be offloaded and stay off unless the channel is selected. So there's no downside to leaving it hidden at the bottom. 

But I would agree that a channel removed should stay removed, as long as it's not being added by a different device on the same user account.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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makaiguy
Level 20

Re: Roku Channel

As soon as I saw this post yesterday I uninstalled the Roku Channel to see what would happen.. No great loss, I never watched it anyhow. So far it has not re-installed itself.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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