Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Channel will not load

Im having trouble with getting into and watching the roku channel. It was working this morning for me but now it will not. It says failed to load content. I cant even access the tips & tricks to figure this out myself. 

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3 Replies
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Level 19

Re: Roku Channel will not load

Try rebooting everything - modem/router and Roku.

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Level 7

Re: Roku Channel will not load

I'm having the same problem. Even after rebooting everything, uninstalling and reinstalling the Roku channel, I'm still getting "failed to load content".  Same thing is happening with the Roku Tips and Tricks channel.  Roku, you have a problem.

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Roku Employee
Roku Employee

Re: Roku Channel will not load

@eag7 

Thanks for the post.

Can you please provide us with more information about the issue you are experiencing? What Roku model device do you have? When removing a channel, did you make sure to restart the device before adding the channel back again, specifically in that order?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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