Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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apsco17
Level 7

Roku Channel "Cypher" will not stream

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I tried to watch the new Cypher series on the Roku Channel.  When I select an episode, the screen goes black for one second and then reverts to the episode play screen.  The same issue occurs with Lucky Number Slevin and Crossing Jordan.  Other shows such as Doc Maritn and **bleep**'s Kitchen play with no issues.

I've followed the Roku help suggestion to delete the channel, do a system restart and re-install the Roku Channel but there is no change to the behavior.

Any suggestions on possible causes/fixes?

Thanks, Todd

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renojim
Level 21

Re: Roku Channel "Cypher" will not stream

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Sorry, but they can't be discussed here and that's most likely your problem.

View solution in original post

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3 Replies
renojim
Level 21

Re: Roku Channel "Cypher" will not stream

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I just tried all of them and they all worked for me.  Are you physically located in the US?

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apsco17
Level 7

Re: Roku Channel "Cypher" will not stream

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No, in Canada but using a relocator IP service for a US IP address.

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renojim
Level 21

Re: Roku Channel "Cypher" will not stream

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Sorry, but they can't be discussed here and that's most likely your problem.

View solution in original post

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