Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
On the Roku Channel, several different titles say "Cannot access program" and then it iwll say it is not available or has expired. I tried forcing a software update but it is currently on the latest version. Some of the titles not available I have tried are Glory, I Survived, and Hoarders to name a few. Some other titles will play though, like Unsolved Mysteries. Thank you for your help
Can you please provide us with the following information: -Roku model -serial number -device ID -OS (these can be found in Settings > System > About) -channel version (this can be found by selecting the channel and pressing the * button)
With this information we will be able to pass it along to the appropriate team to look further into.