Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Idcirco
Level 7

Roku Channel Ratings are wrong!!!!!!

Hey! Just because the series features Minecraft doesn't mean it should be on the "kids" side of things.

The show Monster School is rated G and featured in the kids section. 

I just sat down with my kid to watch how "weird" it is per my kid, only to find the show using the middle finger and dropping the F bomb.

Rated G!!! Take this sh*t off the channel. Episode 9.

Who needs to be told to fix this? I will delete the channel and block it completely if I continue to find this type of error.

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Roku Channel Ratings are wrong!!!!!!

@Idcirco 

Can you provide more information about specifically the episode in question. I'm not familiar with any of this stuff, so searching for "monster school" returns a lot of items. I have no idea which of the 66 results it is that contains the offending material.

So, what is the app that contains the content in question?

Once in the app, how does one locate the content in question?

Assume people have no idea what you're talking about and need to be guided through the maze of stuff.

Perhaps additional eyes on the content will help identify and understand what happened and how to resolve it.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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