Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cptgunther
Level 7

Roku Channel Locking up on Playback

Trying to play a movie on the ROKU Channel, the movie video keeps locking up, and the movie cannot be watched.  The audio will continue playing, but the video is locked on a scene in the movie and will not continue.  This is on a 32" TCL Roku TV

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DBDukes
Level 16

Re: Roku Channel Locking up on Playback

Some moves on Roku Channel are actually from FilmRise or other services. I have found FilmRise suppled movies have an inordinate amount of issues compared to other services. Not all, by a long shot, but enough for me to notice.

Use the Roku search feature to find that movie. See if another service might offer the movie.

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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