Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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quiltmaster
Level 7

Re: Roku Channel Autoplay

The last post on this topic was in May. Has The Roku Channel fixed the problem yet. The "options" button seems to work on all channels except The Roku Channel. Please advise.

jimm007
Level 7

Re: Roku Channel Autoplay

Was this feature ever added?

0 Kudos
tyrehm
Level 7

Re: Roku Channel Autoplay

Good lord PLEASE allow us to turn off auto play on The Roku Channel! Creates major controversy in our house when I say it’s time to turn off the TV, but the kids always see there is yet another cartoon beginning. So annoying to not be able to stop this...

Derbydoll
Level 7

Re: Roku Channel Autoplay

I just helped my parents (in their 70s, retired) set up their Roku and the first show they watched was Alf on the Roku channel. 

I spoke with my mother this morning. She shared concerns because yesterday they used 9 gigabytes of days, and their internet plan only allows 300 gigs total before overcharges begin (and before you ask, they live in a rural area and do not have much competition in the way of internet providers). I explained that watching one Woodie if any show would not use up nine gigs worth of data. After further investigation, we figured out that autoplay was on and it was still streaming all alpha episodes and they were already on season one episode 16. I spent time with her over the phone remotely trying to figure out how to turn off autoplay on the Roku channel, but I could not find a solution. This is concerning because they are on a limited data plan on their internet cable provider. 

If a "turn off autoplay" solution has been implement for this channel, could you please respond? Because I would like to help my parents turn off autoplay so that they do not receive a large bill than normal from their ISP.  Otherwise, I will recommend to my parents to watch a different channel in the future. And I would kindly ask that you pass on to the Roku developers to have a "discontinue autoplay"  option on this channel. Thank you.