Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I had a Roku app update 02/02/2021 on my 2020 TCL series 5 65" TV, playback problems occurring ever since. YouTube basic app works fine but Netflix, Amazon and Roku app video playback does not work since app update. The Hulu app crashes, Netflix responds "We're having trouble playing this title right now...", Amazon and Roku respond similarly. The Netflix diagnostic passes except the bandwith test hangs with a rolling red icon. I am using a a 10 giga-ethernet connection. My download bandwidth successfully tests above 100mbs and upload 10mbs.
I have a high speed business connection and with all modems and routers tested today and yesterday.
I can play netflix from my phone and amazon from my laptop over 5G wiFi to the TCL screen via chromecast. Chomecast works over WiFi but Roku not working over ethernet on the same TCL TV.