Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Yooperjk
Level 7
‎05-07-2020 08:02 PM

Roku 3600 reset and now can’t run channels, mot enough memory

Started Roku tonight and had to register the 3600 on our account again. Completely wiped off like it was new.  Once done, no channels were there.  Can’t add Netflix because error code says “not enough memory”. However, added Prime and MLB, but those won’t run either. Same error.  Help!

0 Kudos
Reply
1 Reply
RokuDanny-R
Roku Employee
Roku Employee
‎05-14-2020 07:32 PM

Re: Roku 3600 reset and now can’t run channels, mot enough memory

@Yooperjk 

Thanks for the post.

We would recommend that you try to perform a factory reset on your device and linking it back to your Roku account.

For more information about how to perform a factory reset on your device, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply