Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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melby
Level 7

Roku 2 XS and Hulu Live TV

I've just upgraded my Hulu account to include live tv, but it my roku is not showing any difference in my account to include it. Working fine on my phone and laptop, but no live option on tv. Updates are current and I've logged out and back in with no change. Thanks for any advice.
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7 Replies
atc98092
Level 16

Re: Roku 2 XS and Hulu Live TV

I don't know for certain, but it's possible the 2 XS is too old to support the Live TV version of the Hulu app. I do know that there are some channels that there current versions won't work on the older players. Hulu might be one of them. 
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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trekkeriii
Level 10

Re: Roku 2 XS and Hulu Live TV

Yeah, you need the newer Hulu app. The 2nd Generation based Roku models don't support it. Need Roku 3/Streaming Stick (3500) or higher.
http://trekkeriii.com/Roku_PHP_list.php
Router - ASUS RT-AC68U
ISP - TWC - 50 Mbps/5 Mbps
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melby
Level 7

Re: Roku 2 XS and Hulu Live TV

Thanks very much! I suspected it was just too old of a model. Will the Express or Premiere work with Hulu live?
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Elijah_Baley
Level 8

Re: Roku 2 XS and Hulu Live TV

"melby" wrote:
Thanks very much! I suspected it was just too old of a model. Will the Express or Premiere work with Hulu live?

Spend a little more and get an Ultra and then, even though wireless is OK, hook it up wired and you will be MUCH happier. The Ultra is better than all the other Rokus and wired is always better than wireless.
Two Roku Ultras, three Roku 3s and a Roku 1
"Part of the secret of success in life is to eat what you like and let the food fight it out inside." Mark Twain
Van Roy's Law: An unbreakable toy is useful for breaking other toys.
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DBDukes
Level 10

Re: Roku 2 XS and Hulu Live TV

"melby" wrote:
Thanks very much! I suspected it was just too old of a model. Will the Express or Premiere work with Hulu live?

As suggested, the Ultra is top notch, but the devices you listed -- and all Roku devices released in the last four years -- support Hulu with Live TV.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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Philhagen
Level 7

Re: Roku 2 XS and Hulu Live TV

My Roku (2710x) was purchased in 2106 and won’t support Hulu live tv. Is that the new shelf life? So happy to dump cable and now this **bleep**.
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atc98092
Level 16

Re: Roku 2 XS and Hulu Live TV


@Philhagen wrote:
My Roku (2710x) was purchased in 2106 and won’t support Hulu live tv. Is that the new shelf life? So happy to dump cable and now this **bleep**.

You may have purchased it in 2016 (I assume that was what you meant), but the 2710 was released in Sept 2013. So its design was 3 years old when you bought it, and it's now a 6 year old design. In electronics, that's a very long time. Roku, as has most other manufacturers, continues to improve their product, and as such it reached a point that the older hardware just can't run the latest OS and applications. So, you either let your system stagnate so the oldest devices still work, or you reach a point and say that certain older devices can no linger be supported. 

The Roku 1 (2710) was the next to bottom model available in 2013, and Roku hardware has vastly changed since then. I'm not surprised they've finally cut off support for them. My 3100 (2XS) is even older, and it too is no longer supported. That doesn't bother me, because I stopped using it years ago because it performed so poorly with the later updates. Again, technology marches on, and inexpensive electronic devices are often required to be replaced to keep up. You spend more money, you get a longer lifespan.The original Nvidia Shield came out in 2015, and sold for well over $200. But it used sufficiently advanced hardware, and they continue to support the player even today. But most people would prefer to pay $30-50 for a Roku, that does much of what the Shield can do and save the money.

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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