Channel Issues & Questions

[Mamict86]

I've tried rebooting the system uninstalling the channel app. And checking for updates with no luck. 

[DBDukes]

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@Mamict86 wrote:

I've tried rebooting the system uninstalling the channel app. And checking for updates with no luck. 

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Be sure to do it in this order, as any other order won't clear out any corrupt data:

1. Remove the app
2. Reboot the Roku
3. Reinstall the app

The order is important. I can't stress that enough.

[Mamict86]

I'll give it a try by reboot does that mean I'm going to settings and doing a factory reset

[DBDukes]

No! Not at all.

Reboot is a restart. You can do that via the menu, or you can unplug the power cord. Not a factory reset.

[Karl1911]

I have a 3900RW - Roku Express Software version 10.0.0 build 4195-51

I followed the delete, restart, add procedure verbatim. RidePass still won't launch.