Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mamict86
Level 7

Ridepass channel won't launch

I've tried rebooting the system uninstalling the channel app. And checking for updates with no luck. 

0 Kudos
4 Replies
DBDukes
Level 16

Re: Ridepass channel won't launch


@Mamict86 wrote:

I've tried rebooting the system uninstalling the channel app. And checking for updates with no luck. 


Be sure to do it in this order, as any other order won't clear out any corrupt data:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

The order is important. I can't stress that enough.

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Mamict86
Level 7

Re: Ridepass channel won't launch

I'll give it a try by reboot does that mean I'm going to settings and doing a factory reset

0 Kudos
DBDukes
Level 16

Re: Ridepass channel won't launch

No! Not at all.

Reboot is a restart. You can do that via the menu, or you can unplug the power cord. Not a factory reset.

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Karl1911
Level 7

Re: Ridepass channel won't launch

I have a 3900RW - Roku Express Software version 10.0.0 build 4195-51

I followed the delete, restart, add procedure verbatim. RidePass still won't launch.

0 Kudos