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Charles84
Newbie
‎04-29-2022 02:30 PM

Restricted ability to play in only 1 room

I should be able to choose where I want to play the channels I have subscribed to but is only allows me to play it in my bedroom.  I want to be able to play them in the living room and one other room.

How do I do this?

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3 REPLIES 3
DBDukes
Community Streaming Expert
‎04-29-2022 03:35 PM

Re: Restricted ability to play in only 1 room

@Charles84 

We need a little more information to understand what's going on.

What Roku devices are you using? Model number and OS version/build from Settings > System > About

On each device, are they using the same account? That's the email address at the top of that screen.

You're using the word "channels" which is what Roku calls both apps and channels. So, are you talking about a channel within an app? Or an app itself (such as Netflix)?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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MilesT
Roku Guru
‎05-01-2022 02:59 AM

Re: Restricted ability to play in only 1 room

Some content providers apply various restrictions at account/device level.

More info needed to diagnose.

Not a Roku employee
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Ello2022
Roku Guru
‎05-01-2022 03:45 AM

Re: Restricted ability to play in only 1 room

@Charles84  The only restrictions set are those by companies such as Netflix. The basic plan allows only 1 stream, standard 2 and the premium 4. Roku does not restrict anything. So if you can provide more information on what channel your speaking of we can assist you further. 

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