Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Employee
Roku Employee

Re: RLC-1000


Thanks for letting us know about the issue that you are experiencing.

This type of error code is generated from within the Spectrum channel itself, and is not related to an overall issue with your Roku device. If other channels play content normally, it's likely an issue with that specific channel. I'd recommend contacting Spectrum support to report the issue and request additional assistance. 

You can reach Spectrum support here:


Danny R.
Roku Forum Moderator
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Level 7

Re: Roku3/Spectrum TV app

That worked. Thanks

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