Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

***Resolved - Channel Issue: Content playback errors on some channels

***Resolved - Channel Issue: Content playback errors on some channels
  • Update 9/21/2021 6:00 PM PST 
Good news, take the following steps to resolve this issue.  Perform a software update to get the latest software version.

Instructions to manually check for a software update:
  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System.
  4. Select System update.
  5. Select Check Now to manually check for updates.
  6. Restart your Roku device.
Danny R.
Roku Forum Moderator