Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Remove old HBO MAX user data from Roku express 3930X
Tried everything in the menu including factory reset to get rid of the original HBO MAX user data. Also tried to cancel from the Roku by using my iPad to “sign out other devices” (didn’t work), & unplugged for 4 hours (didn’t work). This Roku Express is stopping me from inputting & signing into my new HBO MAX account by preventing removal of the original account data! Are these companies in cahoots or what? Please help!