Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Redbox and Acorn - unable to play any titles

Suddenly, I am unable to play any title I purchase on Redbox channel (I used to be able to). I’ve reinstalled the channel, looked for updates, restarted the Roku 4K unit. I am able to play previews, but not any titles that I purchase. 

Acorn won’t play any titles that I select. When I select play, the screen goes black for a moment, then the original episode screen reappears. Each time I try, the same sequence follows. I’ve restarted the unit, and reinstalled Acorn. Same result.

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