Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

ReDiscover TV

I've been watching a selection on the ReDiscover TV channel, 'The Chosen'. The episodes stop repeatedly and bounce back to the home page of ReDiscover TV, requiring me to 'continue watching' from where it left off.

It stops many, many times with each episode. Probably every 5-8 minutes.

How do I stop this from occurring?

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Roku Employee
Roku Employee

Re: ReDiscover TV

@ksims1 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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