Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Windeecity
Level 8

Re: Discovery plus app keeps pausing

Thanks for sharing the link to submit a support ticket

I just submitted one!

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4 Replies
Toadius69
Level 8

Re: Discovery plus app keeps pausing

Discovery plus emailed back and said they are aware and working on it.  Whatever that means.  Lol.  

optikhog
Level 13

Re: Discovery plus app keeps pausing

I received the same. At least we know they're looking at it.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Discovery plus app keeps pausing

Hi everyone,

Thanks for the posts.

As @optikhog mentioned, for more information about that channel's features and functionality, you'll want to contact Discovery Plus support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Discovery Plus support here: https://support.discoveryplus.com/hc/en-gb

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Skynet
Level 8

Re: Discovery plus app keeps pausing

This is a roku issue. This issue is not present in firetv stick or my Apple TV. I believe this is poor roku os implementation: I haven’t had time to look at the error logs. Will update with my findings.

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