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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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the_unclebob
Level 7
‎04-26-2020 04:23 PM

Random Channel on Power-up

I have 2 Roku 2s. On power-up, one behaves nicely and goes to the home screen. The other joins some random channel I haven't subscribed to and the volume is always LOUD. It is a small yet annoying thing. I can't find a fix in settings. Help appreciated.

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RokuDanny-R
Roku Employee
Roku Employee
‎05-07-2020 04:07 PM

Re: Random Channel on Power-up

@the_unclebob 

Thanks for the note.

For the device that is having issues, when you are done streaming on that device, do you make sure to press the Home button to go back to the Home screen before powering down your TV?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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