Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8 continued problems

for one, am still having a problem with this channel and now vudu has become a problem as well. After 2 years is there any news?

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Level 20

Re: continued problems

if you have a TCL TV, try turning off ACR (Automatic Content Recognition):

Settings/Privacy/Smart TV Experience - uncheck everything

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Community Streaming Expert

Re: continued problems

@Exasperated2021- If @StreamerUser's suggestion doesn't fix your problem, perhaps if you relate just what sort of problem you are experiencing someone may be able to help.  I have been using with no issues for several years.

Meanwhile, when problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key on your Roku remote and choose Remove channel option.
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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