Channel Issues & Questions

[CP22]

I am trying to re-purchase/subscribe to RTN (racing channel network) for live harness racing but I do not have access to repurchase. Under channel it just says installed. Any ideas on how to repurchase a subscription to a channel another way, or any reasoning as to why it won’t let me? 

[RokuDanny-R · Accepted solution]

@CP22 

Thanks for the post.

Have you tried logging into your Roku account online at my.roku.com and clicking Manage your subscriptions?

For more information about managing your subscriptions through Roku Pay, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you need further assistance for account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny