Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

ROKU has a blank screen on TV now

I recently have been having trouble with my ROKU. It is directly plugged into the TV via HDMI. I turn on my TV and my TV screen is blank. The screen also goes blank if the ROKU has been idle for a while. In order to get it back on, I have to unplug and plug the ROKU back in, via the power source. I have had to do this several times recently. I have seen where others have experienced similar issues. Has a solution been found yet? I have only had the ROKU for a year. Is it time to get a new one? I hope it lasts longer than a year... 

Thanks,

Tori

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Level 19

Re: ROKU has a blank screen on TV now

It would help if you stated what model number from Settings->System->About and how you're powering your device.

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