Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Henryv
Level 7
‎04-18-2020 08:35 AM

ROKU Streaming Stick & Amazon Prime

As a new Roku customer, I set everything up ok, but am not sure how to set up for Amazon 

Prime.

I have the app loading up but cannot set it up with Prime.

Although I got a key number I could not find a way to enter this on Amazon.

Instructions are very vague, and any help will be most appreciated.

 

Henry.

 

0 Kudos
Reply
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee
‎04-22-2020 10:45 AM

Re: ROKU Streaming Stick & Amazon Prime

@Henryv 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Amazon Prime Video support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Amazon Prime Video support here: https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET 


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply
Labels