Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Qwest channel causes Roku Express to crash during loading
I just installed the Qwest Channel on my Roku Express? (model 3900X). It crashes the player every time I try to watch it. During loading, the swirling circle rotates for a while, then freezes. A minute or so after the circle freezes, the player restarts
Re: Qwest channel causes Roku Express to crash during loading
There must not be many Qwest TV subscribers on Roku, or there would have been a clamor to fix the apps. ... I have Chromecast, too, so that's how I'm going to watch the jazz. It's just an extra step or two. Still, Roku should acknowledge that there's a problem.