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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rhowe
Level 7
‎08-09-2021 07:14 AM

Question on my subscription

I don’t have a roku tv anymore can I cancel the subscription and still keep my FrndlyTV and Disney channel?? I pay for them all separately I don’t think I should have to pay for a roku tv to have these Channels..

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2 REPLIES 2\
RokuKariza-D
Roku Employee
Roku Employee
‎08-09-2021 07:24 AM

Re: Question on my subscription

Hi @Rhowe

I hope you're doing well.

Since you no longer have your Roku TV, we would recommend cancelling all your subscriptions through us. Once canceled, you can sign up directly to Disney+ and Frndly TV so you can still access them on their respective apps or to other platforms.

You can cancel your membership via our website. Refer to this link for instructions: How do I unsubscribe or cancel my subscription?

Let us know if you need more help.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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youtubetvhelp
Level 8
‎10-21-2021 02:45 PM

Cancel the Subscription Dial: +1 800-705-2419 (US Only)

Cancel the Subscription Dial: +1 800-705-2419 (US Only)

Simple Dial Phone Number and Cancel Membership on Roku 
A representative will assist you.
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