Channels & viewing

[Cjj44]

Two public tv channels, All Arts and Thirteen Explore will not load. They flash and then go back to the home page. Using Roku Express 3930 Build 4180-AE. Tried uninstalling and re-installing, updating, re-setting. Etc. What else can I do?

[Ello2022]

You can reach out to the developer of those channels for more information 

[RokuDanny-R]

@Cjj44

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order. 

Does this clear up the issue you are seeing? If you are still unable to resolve the issue, you may need to reach out to the channel provider for further insight regarding their channel. Many channels on Roku are developed and maintained by the channel provider themselves. 
 

Thanks,
Danny