Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MrWatchit
Level 7

Pubdhub not working, unable to access website.

I am unable to access pubdhub app. It has been down for days now and the website is not working. The links for customer support do not work. Has anyone been able to utilize pubdhub besides me?

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2 REPLIES 2\
DBDukes
Community Streaming Expert

Re: Pubdhub not working, unable to access website.

The Website works for me. I did get a new ToS splash, but easily clicked one of the buttons at the top to get to a standard page.

The app works for me too. I just watched a commercial.

Sometimes, restarting the Roku fixes glitches with the Pub-D-Hub app, in my experience.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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AvsGunnar
Community Streaming Expert

Re: Pubdhub not working, unable to access website.

@MrWatchit 

Installed channel and launched fine on Ultra 4660 as well.  Website ok too.

I did not see any exclusions for particular Roku devices on their site.  As well as @DBDukes suggestion of performing a System Restart, perhaps try a Manual System Update of your Roku device.  Settings...System...System Update...Check Now. 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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