Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Someone please let me know has anyone had troubles going to channels on their Roku TV. I try to go to Netflix or Amazon Prime video and it will show the Netflix logo and go right back to home screen same with Amazon no matter what I do it will not let me watch either Channel. I have tried uninstalling and reinstalling
I am the one who made the post it only does it when I go to Netflix or Amazon Prime I can still go to Hulu and my other apps just fine it does not give me any error code at all I can go to systems and do updates with no problems and I'm using a Hisense Roku TV and it has been going on for approximately a month now when I hit the Netflix button or go to it on my home screen it will go black show Netflix in red and then go right back to the home screen same with Amazon but different colors
I hope it gets directly to the person who works for Roku who was trying to help I believe her name was Mary somebody had suggested to me on here to unplug my tv while it was on for 30 seconds and that that had worked for them and it did in fact work for me as well I am able to now get in my Amazon and my Netflix again