Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 8

Re: Problem with QVC-HSN channel

I reported it too. They said they would relay the issue to their IT staff and to allow 24-48 hours to fix.

Highlighted
Level 17

Re: Problem with QVC-HSN channel

Yes thats the way its done. Report it to the channel itself and give them time to fix it.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
0 Kudos
Highlighted
Level 7

Re: Problem with QVC-HSN channel

Having the same issue.  I've removed and re-added the channel several times and the same thing happens.  I try to click on the QVC/HSN screen and it just takes me out of QVC and back to the home page.

0 Kudos
Highlighted
Level 9

Re: Problem with QVC-HSN channel

Exactly 9:03 EST, QVC-HSN stopped working again. Let me make a prediction, this won't ever be fixed. 

 

Highlighted
Level 7

Re: Problem with QVC-HSN channel

We are having the same problem also - just keeps bouncing back to the homescreen even after reinstalling, rebooting, etc.    Very irritating, especially at this time of year.

 

Highlighted
Level 8

Re: Problem with QVC-HSN channel

I contacted QVC customer service Sunday via Facebook Messenger to make sure the issue had been reported to their IT staff and they said that it had been. Let's give them 1 more day.

0 Kudos
Highlighted
Level 8

Re: Problem with QVC-HSN channel

It's fixed! I did a system update tonight on my Roku and it updated the app. Squeaky wheel gets the grease.

Highlighted
Level 9

Re: Problem with QVC-HSN channel

It just started working for me last night, didn't have to update it. 

0 Kudos
Highlighted
Level 7

Re: Problem with QVC-HSN channel

The issue I’ve had with the QVC/HSN channel seems to have been resolved. I had no problems with it last night after doing a system update. Thanks to all who chimed in and helped get this issue resolved!

0 Kudos
Highlighted
Level 7

Re: Problem with QVC-HSN channel

This is actually happening to me now. For the past 2 days. Click on the QVC/HSN icon it goes to the channel but will not let me navigate throughout the channel and within 30 seconds goes back to my ROKU home page. 

0 Kudos