Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mf3
Level 8

Re: Problem with QVC-HSN channel

I reported it too. They said they would relay the issue to their IT staff and to allow 24-48 hours to fix.

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boogernose
Level 12

Re: Problem with QVC-HSN channel

Yes thats the way its done. Report it to the channel itself and give them time to fix it.

Roku Ultra ---Ethernet rules---
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opal12
Level 7

Re: Problem with QVC-HSN channel

Having the same issue.  I've removed and re-added the channel several times and the same thing happens.  I try to click on the QVC/HSN screen and it just takes me out of QVC and back to the home page.

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Captainbob
Level 9

Re: Problem with QVC-HSN channel

Exactly 9:03 EST, QVC-HSN stopped working again. Let me make a prediction, this won't ever be fixed. 

 

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Leer725
Level 7

Re: Problem with QVC-HSN channel

We are having the same problem also - just keeps bouncing back to the homescreen even after reinstalling, rebooting, etc.    Very irritating, especially at this time of year.

 

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mf3
Level 8

Re: Problem with QVC-HSN channel

I contacted QVC customer service Sunday via Facebook Messenger to make sure the issue had been reported to their IT staff and they said that it had been. Let's give them 1 more day.

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mf3
Level 8

Re: Problem with QVC-HSN channel

It's fixed! I did a system update tonight on my Roku and it updated the app. Squeaky wheel gets the grease.

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Captainbob
Level 9

Re: Problem with QVC-HSN channel

It just started working for me last night, didn't have to update it. 

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Mmmm25
Level 7

Re: Problem with QVC-HSN channel

The issue I’ve had with the QVC/HSN channel seems to have been resolved. I had no problems with it last night after doing a system update. Thanks to all who chimed in and helped get this issue resolved!

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