Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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williamsle
Reel Rookie

Problem with Playon Cloud channel

I had the Playon Cloud app installed on my roku but it is no longer there to select. When I went to the channel store, it indicated it was already installed.  I selected "load" from the channel store.  It briefly showed the Playon Cloud home screen but didn't load any further.  I removed the app and re-dded it but the same thing continues to happen.  The channel store indicates that the app is available but it can't be selected from the screen of apps and when I select to load it from the channel store it doesn't fully launch.

1 REPLY 1
RokuKariza-D
Roku Guru

Re: Problem with Playon Cloud channel

Hello @williamsle

Thanks for posting here in the Community.

For more information about that channel's availability and functionality, you'll want to contact Playon Cloud's customer support team to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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