Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Problem with Netflix

How can I remove those details from the screen?
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2 Replies
Level 8

Re: Problem with Netflix

Push the * key when you have Netflix playing a movie/TV show.
Roku Stick: 3800RW
Roku Stick: 3800X
Roku Stick: 3600X (Died)
Roku 1 SE: 2710X (Retired)
Roku 2 XS: 3100X (Retired)
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Level 17

Re: Problem with Netflix

Actually, you have to press the * button while you are still in the browse section. Roku changed the behavior of the * button during playback (or maybe Netflix did), but for most players hitting the * button during playback just opens a selection menu.
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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