Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Fjm94
Level 7

Problem with Netflix

How can I remove those details from the screen? https://photos.app.goo.gl/ZTbpuzibveCqzWZk6
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2 Replies
lion7718
Level 8

Re: Problem with Netflix

Push the * key when you have Netflix playing a movie/TV show.
Roku Stick: 3800RW
Roku Stick: 3800X
Roku Stick: 3600X (Died)
Roku 1 SE: 2710X (Retired)
Roku 2 XS: 3100X (Retired)
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atc98092
Level 17

Re: Problem with Netflix

Actually, you have to press the * button while you are still in the browse section. Roku changed the behavior of the * button during playback (or maybe Netflix did), but for most players hitting the * button during playback just opens a selection menu.
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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