Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jarzillo
Level 7

Problem with Joel Osteem channel not launching

Hello
I can't seem to view the channel, I click play and it bounces back to the home screen. I've checked the signal strength and I can view other channels.
I also have Hulu and the episodes won't record to the cloud.

I'm at a loss. Can anyone help
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2 Replies
Basil
Level 10

Re: Problem with Joel Osteem channel not launching

"jarzillo" wrote:
Hello
I can't seem to view the channel, I click play and it bounces back to the home screen. I've checked the signal strength and I can view other channels.
I also have Hulu and the episodes won't record to the cloud.

I'm at a loss. Can anyone help

Re: Joel Olsteen

While I don't know anything about that channel/app, generally, if there are issues, a good way to clear out any possible installation issues is, in order:

  1. Remove the app

  2. Reboot the Roku

  3. Add the app again. 
Don't skip a step. Don't do it out of order. Try this and see if it resolves the issue.


Re: Hulu

Are you subscribed to the Hulu With Live TV service? The $40/month service? Or are you using the $8/month (or $12/month) service?
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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Re: Problem with Joel Osteem channel not launching

Use the Youtube app. They have a Youtube channel for Lakewood church. These type apps are prone to breakage, so their youtube channel is a useful back up.
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