Channel Issues & Questions

[amray]

I have a new HBO Max subscription.

My Roku has been set up and operational for a number of years, without problem.

I see that HBO Max is supported, set up a subscription and attempted to add the channel.  My device finds it, but fails when I attempt to add it with a generic "error" message.  I rebooted the Roku and tried again.  no luck.

I checked my account on the web and I see that HBO Max is showing as "Installed" but it is not showing as installed on my device.

Any insights are greatly appeciated.

[Sydneymail]

I am having the exact same problem. If I get any answers, I'll let you know!

[patcof2]

Me to. Cannot add. Have a valid HBO & Max login but comes back as generic error.