Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
The WHATSONCHANNEL is a private and non-certified channel on Roku, and as a result Roku does not review or provide support for non-certified channels. If you are experiencing an issue with a private channel, you will need to contact the channel provider/developer for help and support.
As stated in the Roku Community Guidelines: While Roku encourages third party (private) development, please be aware that we do not support these types of channels. Roku is not responsible or liable for any private, non-certified or unofficial channel, and use of these channels is at your own risk.
Hello don't know if I am doing this right but seen this post. I too cannot access whatsonchannel it lets me type in zip code and then error on what type of service. forgot the error code it emits. any help im not to savvy on computers but if you could email answer [personal information removed] thanks in advance ….
Hello don't know if I am doing this right but seen this post. I too cannot access whatsonchannel it lets me type in zip code and then error on what type of service. forgot the error code it emits. any help im not to savvy on computers but if you could email answer thanks in advance ….
It's really not safe to make your email address public like that. You should edit the message to remove it.
This channel is not offered in the channel store, and is not supported by Roku. If there's nothing listed here that has helped, you need to contact whomever developed the channel for assistance. Since it's an unsupported by Roku channel, they can't offer you any contact information about the developers. They just don't have that information available.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
The "unable to decode TV providers list" problem should now be fixed. Sorry for the delay in responding, but I have not been doing any Roku development lately.
And for those of you who sent me Private Messages about this problem, I tried responding, but after replying to the first PM this stupid forum prevented me from sending any futher replies; I guess my limit is set to 1. 💩