Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Prime video not working

I have an amazon prime account. When I try to watch prime included shows it states I need to sign up for a trial period. I have registered my Roku on my account. I’ve deleted and reinstalled several times. I contacted amazon and they said it’s a Roku issue.
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