Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Prime video not showing images on home page on Roku Tv
I have 2 problems.
1) My Insignia Roku tv does not show the images whenever I go into Prime video. I’ll go in just to watch a movie and it does not show any images yet it will play the movie. I even uninstalled the channel and reinstalled. The only thing I did not do was reset the tv which I noticed having to do it the tv shows it has a storage problem.
2) My other problem is on a different tv that is not a Roku tv but has a Roku device. I have a Roku express HD on 2 other TVs. On one Prime video work fine but on the other every time I try and watch something the video or movie also skips, buffers, or lags. Each Roku is on the same WiFi as well.