Channel Issues & Questions

[Rliraortiz]

hello all.

I have installed prime video and when trying to play frozen 2 for my daughter i realized that spanish language is not available. But if i search the same movie from my mobile phone app, i have spanish language... what is the problem here?

Thanks for your comments

[RokuDanny-R · Accepted solution]

@Rliraortiz 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Amazon Prime Video support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Amazon Prime Video support here: https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET

Thanks,
Danny