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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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frostburgkiki
Level 7
‎12-29-2019 07:55 PM

Prime video login

How do I sign into amazon prime with a different email address then the one on my Roku address

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RokuDanny-R
Roku Employee
Roku Employee
‎12-31-2019 08:43 AM

Re: Prime video login

@frostburgkiki 

Thanks for the inquiry.

Within the Amazon Prime Video channel, go to Settings > Deregister Device. From there you will have the option to unregister your device. Once this is complete, you will be able to sign into the Amazon Prime Video channel with another account.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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