Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
martinmiceli
Level 7

Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

Prime video is now available in Argentina but I can not get the app in my roku player. How can install amazon prime video in my roku players? Is there a hidden trick I should apply?

Thanks

Martin

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

@martinmiceli 

Thanks for the post.

As @makaiguy mentioned, please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
4 REPLIES 4\
makaiguy
Community Streaming Expert

Re: Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

There are two parts to extending a streaming app to a new country.

  1. The owner of the channel enables its use in the country.
  2. The owner of the channel produces and releases a version of its channel app to run on each streaming platform in that country (Roku, Chromecast, Apple TV, etc.)

I'm guessing #2 hasn't happened for Roku yet.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
RokuDanny-R
Roku Employee
Roku Employee

Re: Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

@martinmiceli 

Thanks for the post.

As @makaiguy mentioned, please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Javier_B
Level 7

Re: Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

I just want to add AMAZON PRIME and DISNEY PLUS and I can’t, so I bought the roku and it doesn’t work for me. You can explain clearly and simply how I install them. I am in Argentina. Thank you

0 Kudos
renojim
Community Streaming Expert

Re: Prime video is now available in Argentina but I can not get the app in my roku player.

Jump to solution

@Javier_B, did you read the thread?  It can't be done.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos