Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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papadopo
Level 7

Prime video channel not available in channel store

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Amazon prime channel is not available in my roku express channel store. I live in Cyprus. I am able to use prime video on my android devices.

Is this a region issue? But Amazon prime video is available in my region. 

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1 Solution

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renojim
Community Streaming Expert

Re: Prime video channel not available in channel store

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Being available in your region and being available on a Roku device in your region are two different things.  It's up to Amazon to make it available via a Roku device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

1 Reply
renojim
Community Streaming Expert

Re: Prime video channel not available in channel store

Jump to solution

Being available in your region and being available on a Roku device in your region are two different things.  It's up to Amazon to make it available via a Roku device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post