Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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draco1227
Level 7

Prime network password change

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I recently changed my amazon password on all of my devices except my Roku streamer. When I turned  on the PN all programming is PPV, how do I change to my new password on my Roku?

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makaiguy
Level 21

Re: Prime network password change

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I've never had that experience, so I'm only guessing.

In the Roku Prime app scroll the top row to the right and select "Settings", then "Deregister your device".
When that is done, choose "Register your device" using your new Prime credentials.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

1 Reply
makaiguy
Level 21

Re: Prime network password change

Jump to solution
I've never had that experience, so I'm only guessing.

In the Roku Prime app scroll the top row to the right and select "Settings", then "Deregister your device".
When that is done, choose "Register your device" using your new Prime credentials.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post