Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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draco1227
Level 7

Prime network password change

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I recently changed my amazon password on all of my devices except my Roku streamer. When I turned  on the PN all programming is PPV, how do I change to my new password on my Roku?

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makaiguy
Community Streaming Expert

Re: Prime network password change

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I've never had that experience, so I'm only guessing.

In the Roku Prime app scroll the top row to the right and select "Settings", then "Deregister your device".
When that is done, choose "Register your device" using your new Prime credentials.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Prime network password change

Jump to solution
I've never had that experience, so I'm only guessing.

In the Roku Prime app scroll the top row to the right and select "Settings", then "Deregister your device".
When that is done, choose "Register your device" using your new Prime credentials.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

View solution in original post