Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
This week I tried to use Prime Video Channel but I'm not able to start watching any video because it crashes, that didn't happen last week, does anyone else has this issue too? Roku Express+ (3910 series)
We believe this issue has been resolved. Please try updating the channel by navigating to the channel on the Home screen and pressing the * button and selecting Check for updates, and then seeing if this resolves the issue you are experiencing.
I just got a new roku and logged into Amazon and when I hit play the app closes down. Called Amazon and was instructed to uninstall app/channel and reinstall. Didn’t work- any suggestion? (Netflix and Apple TV works fine...)